__lc_cid Cookie

What does the __lc_cid cookie do?

__lc_cid is used to identify a user and maintain their identity throughout their interaction with the website. It allows users to access the chatbox feature, which enables them to communicate with other users in real-time. __lc_cid is an essential cookie used by LiveChat for its live chat box functionality.

Why this cookie matters

This cookie is commonly used by unknown , livechat for preferences purposes – such as tracking usage behaviour, optimising experience, or enabling marketing functionality.

Because it's categorised as preferences, many jurisdictions require that users give explicit consent before it can be activated. If blocked or denied by the visitor, preference-related features (like remembering language or layout choices) may not function properly.

How Cookifi helps you manage this cookie

Cookifi automatically detects cookies like __lc_cid, categorises them, and gives you full control over when and how they load - based on your users' consent choices.

Whether you manage consent via Google Tag Manager, consent APIs (like the Shopify or WordPress Consent API), or prefer automatic cookie blocking or manual script control, Cookifi integrates seamlessly into your stack.

Built for technical marketers, business owners and developers, Cookifi offers flexibility without sacrificing compliance.